Operations and Maintenance Program Implementation
Implementing an effective operations and maintenance (O&M) program requires patience and persistence. This is especially true since no universal plan fits all Federal agencies.
While no universal plan exists, FEMP recommends the following common steps for implementing O&M programs:
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Start small: Choose a project that is manageable and can be completed in a short period of time (e.g., six months to one year).
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Select troubled equipment: Choose a project with visibility because of problematic equipment history.
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Minimize risk: Choose a project that provides immediate and positive results. This project must be successful, so risk of failure should be minimal.
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Keep accurate records: The projects must stand on its own merits. Accurate, if not conservative, records are critical to compare before and after results.
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Tout successes: Project successes need to be shared with staff and the management team. Post all successes where management is likely to take notice.
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Build off this success: Generate the success, acknowledge those involved, publicize the success, and then request more money/time/resources for the next project.
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Be Persistent: To be sustainable, an O&M program must be visible beyond O&M management. Persistence with O&M structure, as defined by the OMETA principle, enables heightened visibility of the O&M program within other organizations.
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Grow the program: Healthy O&M programs grow across staff, responsibility, capability, and accomplishment. Be sure to highlight the capabilities and accomplishments of the program.