There are many different triggers that lead customers to make investments in energy efficiency and renewable energy improvements, and programs need to be designed accordingly. A few of these triggers or "transaction points" include the following:
- Emergency equipment replacements can happen in any market segment when a key piece of heating or cooling equipment fails suddenly. To address this need, a short turnaround time for loan processing is critical. Loans will often be unsecured with smaller average loan amounts.
- Major planned retrofits are larger, longer-term projects that are done in most market segments. These projects tend to be more expensive and benefit from longer financing terms.
- Basic business renovations usually include upgrades to lighting and other quick-payback energy improvements. Speed of loan processing is important, as are turn-key solutions that business owners can easily sign up for without extensive analysis required.
- Home purchase or refinancing can be an opportune time to roll the cost of energy enhancements into the mortgage. However, if the improvements must be made before or soon after the mortgage is approved this can be tricky due to the many moving parts at time of purchase.